Admission policy
Attendance at any Scale Rentals International conference is strictly contingent upon the mandatory purchase of a valid ticket solely through the official conference website.
Upon entry to the conference venue, Scale Rentals reserves the unequivocal right to verify all admission tickets to ensure strict adherence to the published conference participation criteria, the entirety of which are explicitly detailed on the official ticketing page of the conference website.
Should an attendee be determined, at the sole discretion of Scale Rentals, not to meet the stipulated participation criteria, Scale Rentals reserves the absolute right to invalidate the attendee’s ticket. In such an event, the original purchaser will be issued a full refund of the ticket purchase price, representing the sole and exclusive remedy.
Participation criteria
SCALE conferences are exclusively intended for individuals and entities operating as hosts or property managers within the short-term rental industry. Product and service providers who are not officially authorized sponsors of the conference are explicitly prohibited from purchasing general attendee tickets, utilizing vouchers or discount codes intended for hosts and property managers, or accepting complimentary invitations.
All ticket purchases are subject to thorough verification processes to ensure strict compliance with this Participation Policy. Any individual attending or attempting to attend the conference who cannot provide satisfactory evidence demonstrating their status as a host or property manager will have their ticket immediately cancelled, and a refund of the purchase price will be processed. Scale Rentals reserves the right to refuse entry to any individual who does not meet these criteria.
Tickets transfer policy
Tickets are nominal but may be transferred to a substitute delegate, subject to the conditions herein.
If a registered attendee is unable to attend the conference, a replacement delegate may be nominated to attend in their stead at no additional charge, provided that the Organisation receives written notification of the substitution prior to the commencement of the event.
To initiate a ticket transfer, the original attendee must notify the Organisation in writing by sending an email to [email protected]. This notification must clearly state the name and contact information of the individual to whom the ticket is to be transferred.
Please note that ticket transfer is not permitted for invitation tickets or complimentary tickets.
Ticket purchase limitations
Each individual participant is restricted to the purchase of a maximum of one (1) ticket. Furthermore, a maximum of four (4) participants from the same legal entity or affiliated group of companies are permitted to attend. This limitation remains applicable even if a ticket is subsequently transferred to a third party.
Payment terms and admission
Attendance at any Scale Rentals International conference is strictly contingent upon the mandatory purchase of a valid ticket solely through the official conference website.
Upon entry to the conference venue, Scale Rentals reserves the unequivocal right to verify all admission tickets to ensure strict adherence to the published conference participation criteria, the entirety of which are explicitly detailed on the official ticketing page of the conference website.
For both individual and group attendee bookings, full payment of the applicable fees is required at the time of registration. Admittance to the conference will be strictly contingent upon the prior receipt of full payment, unless a specific written payment arrangement has been formally agreed upon with the Organisation prior to the event.
Sold-out events and waiting lists
If tickets are unavailable or the conference is sold out, prospective attendees may register on the official waiting list. For further information regarding the waiting list or potential ticket availability, please contact the Organization directly.