What is Akia?
Akia is an AI-powered guest experience platform that helps hospitality companies design and automate personalized, 5-star guest journeys from pre-arrival to post-stay.
Akia enables hotels, resorts, and other hospitality brands to train AI agents that handle guest communication, check-in, upsells, and service requests in a way that reflects the property’s own voice and standards.
By connecting to existing hospitality systems and learning from website content, mini apps, and staff interactions, Akia’s agents can make operational decisions similar to a well-trained team member, not just respond like a basic chatbot.
Markets Served
Worldwide
Languages Spoken
English
