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In the professional short-term rental industry, relying on standard homeowners or “landlord” insurance is one of the most significant risks an operator can take. These traditional policies often contain “commercial use” exclusions that leave property managers and owners completely unprotected during a guest stay. Professional Short-Term Rental Insurance is a specialized financial safeguard designed to bridge the gaps left by standard policies and OTA “guarantees,” providing comprehensive coverage for the unique realities of the hospitality sector.

The insurance partners featured on SCALE Connect provide enterprise-grade protection that covers your physical assets, your business liability, and your bottom line.

Why Specialized STR Insurance is Essential for Scale:

  • Comprehensive Liability Protection: Standard policies often fail when it comes to guest-related injuries. Specialized STR insurance provides robust commercial general liability that protects you, your staff, and your property owners against lawsuits arising from accidents on the premises.

  • Building & Contents Coverage: Protect your high-value real estate and FF&E (Furniture, Fixtures, and Equipment) from guest-caused damage, theft, or vandalism. These policies are designed to handle the high-frequency turnover and increased wear-and-tear of a rental property.

  • Loss of Business Income: If a property becomes uninhabitable due to a covered claim (such as a fire or flood), professional insurance compensates you for the lost rental revenue during the repair period, ensuring your cash flow remains stable.

  • Niche Coverage Add-ons: Tailor your policy to include specific protections for amenities like hot tubs, swimming pools, and gym equipment, or add “squatter protection” and bed bug remediation—risks that are often excluded from conventional insurance.

By moving beyond basic coverage and partnering with a hospitality-specific insurance provider, you de-risk your operations, satisfy the requirements of sophisticated property owners, and build a resilient business that can withstand the unexpected.

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Insurance

Neat

Neat is an insurance brokerage that provides plug-and-play, white-label affinity insurance and guarantee products across various sectors.
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Insurance

Sam Loisirs

MARSH – SAM Loisirs is a specialist insurance broker dedicated to seasonal rentals, offering a turnkey solution that protects agencies, owners and guests through its LOCPLUS product. MARSH, via SAM…
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Insurance

Rental Guardian

RentalGuardian is an insurtech and risk‑management platform serving the vacation rental and lodging industries.
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Insurance

Safely

Safely.com provides insurance and guest screening solutions for short-term rental homeowners and property managers.
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Insurance

Meetch

Meetch offers comprehensive, embedded cancellation insurance services for businesses in the travel, ticketing and transport sectors.
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Insurance

Weather Promise

WeatherPromise is a weather‑protection company that offers parametric weather guarantees for vacation rentals and other travel products.
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Insurance

Homsure

Homsure is a specialized short-term rental insurance and protection provider in the Australian market.
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Insurance

Everywhen

Everywhen specializes in tailored insurance for holiday homes and second properties that are used seasonally, let to guests, or left unoccupied for long stretches.
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Insurance

Proper Insurance

Proper Insurance is a specialty insurance provider focused on short‑term vacation rental properties in the United States.
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Insurance

Intasure

Intasure provides specialist insurance for holiday lets, second homes, and short-term rentals in the UK and more than 20 countries abroad.
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Insurance

Faye

Faye is a digital travel‑insurance provider that offers modern, app‑driven coverage and claims for leisure travelers.
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Insurance

Xploreassur

Xplor Assur is a specialist travel insurance provider offering performance-driven contracts at optimised prices for a wide range of tourism operators.
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